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Shipping / Terms and other important customer information
Thank you for choosing to shop online with www.JubileeYearofMercy.com.
Regarding shipping of your products we use the USPS for the majority of our our orders. We may ship via UPS if we see that their service would supply you with a quicker delivery at the same rate. If you need a overnight delivery please email us at help@JubileeYearofMercy.com
to arrange expedited shipping.
We ship anywhere in the world. US and International customers will most often receive their packages via USPS.
International orders up to 4 pounds will ship via USPS International Priority Mail at a flat rate of $34.95. If your order is over 4 pounds we will contact you via email for extra shipping options. Our stock holy cards are offered for a suggested donation amount and are not purchased, so for international shipments the declared value for these products is $0. We do list in full the commercial value for any custom produced items or medals.
We must be notified of shipment discrepancies within 72 hours of receipt to receive credit. Any returned merchandise must be marked with a Return Authorization number. Email us at help@JubileeYearofMercy.com
to obtain an RA number and please include your name, the order number and the reason for the return. We will email you back the RA number. Merchandise returned for any reason other than defects or damaged goods is subject to a 20% restock fee and must be complete and undamaged in original packaging (30% for any special order items, for any handmade/assembled items (including sampler sets) or for bulk quantity items drop shipped from one of our importers or for any items requiring specialty packaging)
. There are no refunds on shipping costs. Returns without RA numbers will be refused. No returns after 30 days. BOGO ORDERS WILL ALSO HAVE THE 20% RESTOCK FEE APPLIED TO THE FULL RETAIL VALUE OF THE BOGO MATERIALS RETURNED.
We comply with all current Florida sales tax regulations . Outside of the State of Florida, taxes and law compliance are the responsibility of the purchaser.
We do not share your email address or other contact info with anyone else. By contacting us via email through this or any of our affiliated sites, or by placing an order with us, you will be added to our email database. We periodically will send out promotions and updates by email. If at any time you wish to be removed from our email list you can simply click the easy unsubscribe button at the bottom of any email you receive.
This current published online price list supercedes all previous price lists. All prices subject to change without notice. Not responsible for typographical errors.
Regarding our custom printed materials:
All of our work is custom and we have to pay our graphic designers per order whether or not the job is printed by the client. If you decide not to print the cards prior to proof approval we will refund your payment less the $17.50 setup fee and a 10% cancellation fee for the time that we have invested in setting up your order. We hope you will find this to be fair.
We will do all we can to have your cards arrive on time, but we take no responsibility for late deliveries of any of our products that are the fault of UPS or the Postal Service. We will try and assist you in receiving a shipping refund/discount for any service failures on their part that result in a late delivery, but we take no additional responsibility if they fail to meet their delivery times since those things are beyond our control.
Returned / NSF Check payments are subject to an additional $20 fee to cover the expense incurred from our bank.
Orders canceled before being processed through our shipping dept. will be refunded less a $1.39 transaction cancellation fee. This transaction fee also applies to any merchandise returned for any reason other than damaged goods.
By placing an order with www.JubileeYearofMercy.com or any of our affiliate businesses/sites, the purchaser agrees to comply with all of the above stated terms and conditions.
All of our materials are copyright protected, please respect that.
No warranties are implied or expressed for our materials.
We do not discriminate against anyone, but we do reserve the right to refuse to print any materials that we find offensive or in contradiction to our religious beliefs.
We do not share your personal information with anyone else.
This site is owned by Catholic Prayer Cards, LLC - Tallahassee, FL.